Filtrado por Customer service

A world in communication with Youtube

I was far from imagining the growth that this platform would have in all sectors of our lives.

João Amador
Jan 25 2021 • 2 min reading

The business soul

The biggest secret of your business is knowing how to take advantage of what others haven't even thought about.

João Amador
Dec 14 2020 • 2 min reading

Will Christmas be digital this year?

We want it to be physical, in person and full of hugs! We want to be able to unwrap gifts together and laugh at the same table. But will Christmas be remote this year?

Maria Cabral de Sousa
Nov 16 2020 • 2 min reading

To be a Change Agent

This weekend while having dinner with a friend, we talked about the importance of having change agents in a company. The theme is not new, but it gained more strength this year in which we were forced to rethink companies, redefine processes and reinvent relationships with new ways of communicating that impact the daily lives of people and companies.

Maria Cabral de Sousa
Oct 6 2020 • 3 min reading

The true price of "Free"

Almost no platform online runs without costs, so if the service is free then you are the product.

Tomás Jacob
Sep 28 2020 • 6 min reading

We are all influencers!

Over time, we have seen an evolution and change in mentalities, desires, practices and habits, with new technologies being the main reason for this change.

João Amador
Sep 7 2020 • 2 min reading

How will the restart be this year?

I came back from vacation! The beach was left behind and with it the permanent buzz of a family home full of children laughing and running, lunch boxes to prepare, dinners where everyone talks at the same time forcing us to turn off because we can't think of anything else.

Maria Cabral de Sousa
Sep 1 2020 • 2 min reading

Holidays! Going on holiday in COVID times after months always on

I'm a few days away from vacation and I started to think that this year is being a strange time, unlike other times of the year. Nothing can fail and I want to keep everything organized because rest is essential, but I have felt that this “holiday” theme has been a great challenge in the uncertain times in which we live today, a fact that I have never felt before.

Maria Cunha
Aug 10 2020 • 2 min reading

The secret of cybersecurity is in people

"A chain is only as strong as its weakest link" is the quote that better ilustrates the secret to cybersecurity. Every collaborator of your company should know, and more importantly understand, the processes and techiniques to protect your company from cyber threats.

Tomás Jacob
Jun 29 2020 • 3 min reading

Blog Softway

Our knowledge. Our passion.

We love the web! We publish on this blog what we know, what drives us ... our passion. Follow us on linkedin where we will share the posts we feature here.

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